Returns
Contact us for a Return Authorization Number
Hours:
Mon., & Thurs.: 9:00am - 8:00pm
Tues., Wed., Fri.: 9:00am - 6:00pm
Saturday, 9:00am - 4:00pm
Closed Sundays
All times are Eastern Standard Time (EST)
1-800-828-2875
Contact Returns
Product Guarantee
Any new unopened items returned up to 30 days will receive 100% credit for the item returned.
Damaged packaging and returns after 30 days receive 80% credit. Installed Parts or after 60 days are not returnable.
Please call or e-mail our Returns Department
and obtain a Return Merchandise Authorization (RMA) number before sending back a return.
Return Policy
We will special order any item from any vendor. Special orders are not returnable or a 25% return fee will charged.
No returns on Electrical Parts, Videos, Books, Food, Helmets, or Open Gasket Sets.
Return Shipping Charges are the Customers Responsibility. However, we can isuue a Call Tag for
your convenience for a $8.00 average charge.
Before returning any product, you must obtain a Return Merchandise Authorization (RMA) number.
NO returns, of any type, will be accepted without a RMA number. Please have the following information
on hand when calling for a RMA number: customer name, invoice number, and the nature of
the problem. All can be found on your invoice.
All clothing items must have all tags on them to return. Any make-up or stained clothing is not returnable.
Deep Discounted and closeout items are not returnable.
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